Preparing for you first Visit

Guide for Your Upcoming
Neurosurgery Appointment

Thank you for choosing De Novo Brain & Spine for your care. Please complete the steps below so our team can prepare for your first appointment and ensure Dr. Shannon has the information needed for a thorough clinical evaluation.

3 Business Days Before

Complete your questionnaire, submit your medical records, and prepare your imaging before your visit.

Upload Scans Here

2 Business Day Before

Confirm that your records, imaging reports, questionnaire, and any required referrals or authorizations have been sent. Questions? Call (404) 882-3592

Appointment Day

Bring imaging, forms, and arrive 20 minutes early

Complete Before Your Appointment

Due at least 2 business days before your appointment

Complete Your Check-In & Questionnaire

STEP 1: Complete your online check-in through the athenaOne Patient Portal before your appointment. This helps verify your information and streamlines your arrival.

STEP 2: Complete and return your patient questionnaire before your visit.

Return by:
Email: records@denovobrainspine.com
Fax: (404) 891-9299

Prepare Your Imaging

Prepare the imaging related to the condition you are being seen for

• MRI, CT scan, X-ray, or other scans — ideally completed within the past 6 to 12 months.
• Bring both the imaging disc or secure copy and the written image/radiology report.
• You may also send these ahead of your visit to Email: records@denovobrainspine.com

Important: If you have MRI, CT, X-ray, or other imaging studies, we recommend requesting a copy of the images on a disc and bringing it with you to your appointment. While imaging centers may offer to send them directly to us, bringing the disc is the most reliable way to ensure Dr. Shannon has access to your imaging during your visit.

Send Records Ahead Of Time

Send outside medical records before your visit

Dr. Shannon reviews your imaging and medical records directly with you as part of your visit. Receiving these materials in advance helps him prepare for your clinical evaluation and supports a more complete review of your condition.

• If another provider has records related to your condition, please have those records faxed to our office before your appointment.
• Request for your provider toFax records to: (404) 891-9299
• Include your full name, date of birth, and appointment date so we can match your records to your file.
• Upload scans here

What To Bring To Your Appointment

Valid Photo ID

Any referral or authorization paperwork, if required, by your insurance plan

Imaging disc or secure copy

Lab results related to your diagnosis

Insurance card(s)

Current medication list with dosages

Printed radiology report for each scan

Payment method for any amount due

IMPORTANT IMAGING REMINDER

If your imaging and reports are not available at your appointment, your visit may need to be rescheduled. If you are unsure whether imaging or labs are needed, call us at (404) 882-3592 at least 5 business days before your appointment.

What to Expect Before, During, and After Your Visit

These details help us coordinate with your insurance plan, prepare for your visit, and guide you through any next steps.

Questions before your visit?

Call: (404) 882-3592

Helpful Details & Office Policies

Why Records Matter

Dr. Shannon reviews your imaging and records directly with you during your visit. Receiving this information in advance helps him prepare for your clinical evaluation and supports a more complete review of your condition.

Referrals & Authorizations

Confirm any referral or prior authorization required by your insurance plan before your appointment. If you’re not sure what your plan requires, your insurance provider can tell you what is needed.

Arrival & What to Expect

Please arrive 20 minutes early to complete remaining paperwork. Late arrivals may not allow enough time for a complete visit, and your appointment may need to be rescheduled.

Appointments & Cancellations

We confirm appointments in advance and ask that you respond promptly so we can reserve your appointment time. If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid a $50 fee. This fee is the patient’s responsibility and may not be covered by insurance.

Billing & Payment

Any payment due at the visit will be communicated to you. Please bring a payment method for any amounts owed.

Staying in Touch

Use the athenaOne Patient Portal for non-urgent messages, prescription renewals, and visit information. You may also call during office hours.

Location & Nearby Landmarks

7444 Hannover Pkwy South, Suite 225, Stockbridge, GA 30281, United States
(404) 882-3592

From the North: Travel I-75 South to Exit 228, GA-138/Stockbridge. Turn left onto GA-138 East/Lake Spivey Parkway. Continue to the traffic light at Hannover Parkway South. Turn right onto Hannover Parkway South and enter the office park on your left. Our office is located at 7444 Hannover Parkway South, Suite 225.

From the South: Travel I-75 North to Exit 228, GA-138/Stockbridge. Turn right onto GA-138 East/Lake Spivey Parkway. Continue to the traffic light at Hannover Parkway South. Turn right onto Hannover Parkway South and enter the office park on your left. Our office is located at 7444 Hannover Parkway South, Suite 225.

From the East: Travel west on GA-138/Lake Spivey Parkway toward Stockbridge. After crossing I-675, continue to Hannover Parkway South. Turn left onto Hannover Parkway South and enter the office park. Our office is located at 7444 Hannover Parkway South, Suite 225.

From the West: Travel east on GA-138/Lake Spivey Parkway toward Stockbridge. After crossing I-75, continue to Hannover Parkway South. Turn right onto Hannover Parkway South and enter the office park. Our office is located at 7444 Hannover Parkway South, Suite 225.

Parking & Arrival
Free parking is available around the building for patients and visitors. Please park in any available non-reserved space. Elevators are available in the building to take you to our office, Suite 225 on the 2nd floor, where you may check in for your appointment.

If Surgery is Recommended

Surgery is performed at the hospital and scheduled separately. We will walk you through every next step.

For any medical emergency, call 911 or go to your nearest emergency room.

Guide for Your Upcoming Neurosurgery Appointment